At BoomStores, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a straightforward refund and return policy to ensure your peace of mind.

1. Refund Policy

• Eligibility: We offer refunds only for damaged products or incorrect items received. If you believe that the product you received is damaged or incorrect, you must notify us within 7 days of receiving your order.
• Verification Process: To initiate a refund, you must provide video evidence of the damaged or incorrect product. Please record a clear video showing the condition of the product upon receipt, including any visible damage or discrepancies.
• Refund Process: Once we receive and verify the video evidence, we will process your refund within 7 days. Refunds will be issued to the original payment method used for the purchase.

2. Return Policy

• Eligibility: We accept returns for items that are damaged or incorrect upon delivery. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it.
• Return Process: To initiate a return, please contact us at boomstoresofficial@gmail.com within 7 days of receiving your order. Our customer service team will provide you with instructions on how to return the product.
• Return Shipping: You will be responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure that the returned item reaches us safely.

3. Contact Us

If you have any questions or concerns regarding our refund and return policy, please don’t hesitate to contact us at:

Email: boomstoresofficial@gmail.com Phone Number: 9238266674

Thank you for shopping with BoomStores. We appreciate your trust and support, and we are committed to providing you with the best possible shopping experience.